User voice

User voice services exist to empower people to influence the development of local and national mental health services. They do this by helping people take part in focus groups and attend meetings that have an impact on decisions; involving people with lived experience of mental health issues in the recruitment of services' staff; taking part in consultations on local and national policy, and much more.

We provide the following user voice services:

South Tyneside Mental Health User Voice

Gateshead Mental Health User Voice

Waiting List Initiative

MHM’s ‘Waiting List Initiative’ has been developed to support IAPT services to reduce waiting times to enable clients to begin talking therapy treatment within 6 and 18 weeks.
Kent and Medway Safe Havens
Our Support Continues

Please be assured that during the Coronavirus Pandemic our services will continue to provide support via other non face-to-face channels. We have additional telephone support, text, video face-to-face and webchat facilities available to be there for you.
Coronavirus (COVID-19)

Following the advice issued on the 16th March in order to protect the safety and wellbeing of our clients and staff as much as possible, MHM will be moving all support services to telephone only support in the coming days.