Phone: 0191 273 4614
Email: [email protected]


What we do:

This is a residential care service for people with mental health needs that provides a safe and supportive environment where people can progress with their recovery and develop the skills that they need to live independently.

Staffed 24 hours a day seven days a week, Fairfield House provides care and support services to eleven people, male and female, who are aged 18 years and over.

The service is registered with the Care Quality Commission (CQC), who regulates and inspects the quality and safety of the service.

The service is located in a residential area in the suburbs of Newcastle. There are extensive local community facilities within close proximity and excellent public transport links. The distance to Newcastle city centre is approximately 1.5 miles.

Living here you will have a licence agreement with MHM. You will have your own room and access to all of the communal areas, garden and grounds.

Our skilled and experienced staff team will help you to develop the confidence and skills you need to successfully manage your licence agreement and to live independently in the community. The staff team will work with you to gain practical skills such as budgeting, shopping, cooking and cleaning and will also help you to find opportunities for social activities, education, training and occupation.

You will have a key-worker from the staff team who will work with you to identify the outcomes that you wish to achieve by living at Fairfield House and to plan the care and support that you need to help you to succeed.

Some of the things we can help people to achieve are:

  • Maximising independence
  • Improving social skills, networks and relationships
  • Improving practical skills (e.g. communication, daily living, travel, budgeting, self care, medication management)
  • Improving opportunities for employment, occupation and education
  • Improving health and well-being
  • Increasing aspirations and motivation
  • Increasing confidence, assertiveness and self-esteem
  • Increasing social inclusion and reducing isolation
  • Increasing safety and reducing risks
  • Reducing hospital admissions
  • Reducing self harm
  • Preventing suicide

We work with all of those people who are involved in your care package to provide the care and support that you need to enable you to achieve your outcomes.

As you achieve your goals and you become more independent the staff team will help you to find appropriate housing to enable you to successfully move on from the service.

MHM actively encourages service users to take part in their recovery and to be involved in the services that they receive. We have a monthly meeting where service users can influence the running of the service. You will be able to express your views about the service and make suggestions for improvements.

Who is this service for?

This service is for people aged over 18 years old who are living in Newcastle.
People who are referred to the service must have mental health care and support needs that can be met by the service, be able to self-medicate or willing to work towards self-medicating, want to work towards being independent, and willing to live in a shared environment. To be referred to the service each person must have agreed funding in place.

How do I access the service?

Referrals to the service need to be made by a Social Worker, who we will work with to establish each person’s eligibility for the service. (The Social Worker will complete a referral form and a risk assessment.)

To make a referral, please contact Marie Patterson (Registered Manager) or David Lewis (Deputy Manager) on 0191 273 4614.