Phone: 0191 4777380
Email: [email protected]
Address: Room 206, 2nd Floor, Aidan House, Sunderland Road, Gateshead NE8 3HU
Download a referral form

What we do:

Pathways Advocacy is an independent and free case advocacy service. We help represent a person’s views concerning their care and decisions affecting their daily lives.

Advocacy is based on the principle that all people are of equal value and therefore are entitled to equal rights. The advocacy service offers support to people who feel that their views are not being heard, or acted upon, regarding their mental health care and any decision that may affect their daily lives.

Pathways Advocacy service provides independent case advocacy which is short term and issue based. An advocate will assist you make an informed decision around specific issues you may be experiencing, and support you to exercise your right to have your views heard.

Some examples of areas an advocate may be able to assist you may be:

  • Discuss options regarding a potential decision or course of action
  • Support you with making a complaint or challenging a decision
  • Assist you to access information regarding the Mental Health Act 1983 (amended 2007) and other legislation
  • Liaise with professionals on your behalf
  • Support you to prepare for and attend appointments with professionals to ensure your voice is heard
  • Assist you to access services
  • Child protection process
  • Communicating with professionals (e.g. writing letters, attending meetings or completing forms)

An advocate will not judge or make a decision for you; they will merely offer you the information to make an informed choice and then support you to express your wishes.

Who is the service for?

We represent and support people aged between 18-65 who live in Gateshead (or who are registered with a GP in Gateshead) who are struggling with their mental health – you do not need a formal diagnosis to access the service.

How to access the service:

We are happy to take referrals from anybody who wants to use our service, or referrals on their behalf from health/social care professionals, friends or family members and other voluntary organisations. To make a referral for support for yourself or a friend/family member (with their consent), please call us on 0191 4777380.

If you are a professional (GP, etc.) making a referral, please download the referral form and return it completed to MHM, Room 206, 2nd Floor, Aidan House, Sunderland Road, Gateshead NE8 3HU.