Phone: 0191 496 7467 or 07850 901 147
Email: [email protected]
Opening hours: Monday, Tuesday, Wednesday & Friday 9am - 4:30pm


What we do:

Do you want to influence the development of mental health services? Are the services you use meeting your needs? Have you got any suggestions or ideas you think may help? South Tyneside Mental Health User Voice Service can help you with all of these things.

You may want to attend meetings that help to change the way mental health service users are treated, or challenge the way a service is run. Alternatively, you may simply want to find out more information on the things that directly affect you, or meet up with other members. MHM’s South Tyneside Mental Health User Voice Service exists to promote people’s involvement with mental health services in the South Tyneside area, as well as overall positive wellbeing. Challenging prejudice and stigma, reducing isolation and enabling people to increase their confidence. General support, including signposting to other cross-sector services. Supporting local area initiatives, consultations and events.

We aim to make a difference by:

  • Asking clients what they think of their treatment and care to try to improve the services they receive.
  • Challenging prejudice and stigma, reducing isolation and enabling clients to feel increased confidence.
  • Helping clients be a part of groups and attend meetings that have an impact on decisions that directly affect the future of Mental Health Services.
  • Offering clients opportunities to be involved in the recruitment and selection of mental health staff.
  • Enabling clients to work together to make their collective voice heard by both professionals and politicians.
  • Consulting on local, regional and national strategy, policy and provision of Mental Health Services.


Referral criteria:

Anyone living in South Tyneside who wants to get involved with the development of mental health services. Helping people to be part of groups, attend meetings and become involved in local area mental health and well-being related discussions and  events. Enabling people to work together to make their voices heard by professionals and politicians in relation to treatment and care, to try to improve the services they receive.