Are you feeling distressed, frightened, overwhelmed, or that things are too much for you?
Don’t know where to turn to get mental health support?
Are your usual sources of support closed?

The Warwickshire Safe Havens offer out-of-hours mental health support to anyone aged 16+ in the Warwickshire area, from two locations in Nuneaton and Leamington Spa.

Warwickshire Safe Haven @ Leamington Spa:

4&6 Clemens Street, Leamington Spa, CV31 2DL
Open 6pm-11pm, Monday to Wednesday
Call: 07483 991763 or email us at: [email protected] 

Warwickshire Safe Haven @ Nuneaton:

Newtown Centre, Newtown Rd, Nuneaton CV11 4HG
Open 6pm-11pm, Thursday to Sunday.
Call: 07887 627524 or email us at: [email protected] 

Calls and emails will be monitored by staff during Safe Haven opening hours. You may call and leave a message, or send an email, at any other time of day, and these will be picked up and responded to as soon as possible during opening hours. 

What can you expect from us:

This is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Safe Havens offer two welcoming, safe, comfortable, non-judgmental and non-clinical environments, sometimes known as 'crisis cafes'. At the Safe Havens, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.

You can come just for a cup of tea and a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.

We work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate mental health support available.

People using the Safe Havens will also be supported by our 24/7 helpline, which offers access to emotional support and information even when the safe Havens are closed.

Who is this service for?

Anyone aged 16 and over can come to the Safe Havens – you don’t need a formal referral or appointment.

Please note: the Safe Havens are not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.

Please also be mindful that if your behaviour is inappropriate and/or negatively impacting the safety and wellbeing of others using the service, you may be turned away.

You can find PDF leaflets for each location here:

Leamington Leaflet 
Nuneaton Leaflet