Crisis management If you're having suicidal thoughts or are worried about someone else, NHS Inform has information about why people may have suicidal feelings and where you can get help. Who to contact Between 9am – 5pm, Monday – Friday, if you are in crisis and need immediate help, your first point of contact will be your GP. Outside normal surgery hours you can still phone your GP surgery, but you'll usually be directed to an out-of-hours service. You will usually be assessed via telephone and signposted to the available options: Telephone advice from a nurse or a GP Appointment with an emergency out of hours service GP A home visit by a GP Access to other care e.g. district nurses, mental health services or social care. If it is not an immediate emergency then call NHS 111. NHS 111 is available 24 hours a day, seven days a week. It can provide medical advice and details of the best local service that can provide care. Samaritans: You can speak to someone at the Samaritans 24 hours a day, seven days a week on 116 123, you can email [email protected] or you can drop in to your local Samaritans centre. If a person you care for is being violent, threatening or you feel at risk, you should contact the police directly by dialling 999.