Our services Crisis support The Moorings @ Devon Are you feeling distressed, frightened, overwhelmed, or that things are too much for you?Don’t know where to turn to get mental health support?Are your usual sources of support closed for the night? The Moorings @ Devon offers out-of-hours mental health support to anyone aged 18+ in the Devon area, from three locations in Barnstaple, Exeter, and Torquay: Please note: clients must wear a face mask and have a temperature check upon arrival. Alternatively, we offer virtual consultation via video call. The Mooring @ The Voice Meeting rooms, Belle Meadow Court, Barnstaple The Mooring @ St Leonards GP Practice, Exeter The Mooring @ Torbay Business Centre, Torquay Address: The Voice Meeting Rooms, Belle Meadow Court, Albert Lane, Barnstaple, EX32 8RJ Open: 6pm-11pm, Thursday to Monday. Call The Mooring on 07850 927 064 Email [email protected] Address: St Leonards GP Practice, Athelstan Road, St Leonards, Exeter EX1 1SB (near the War Memorial on Denmark Road). Open: 6pm-midnight, Monday-Friday (including bank holidays) 12pm-midnight, Saturday-Sunday. Call The Mooring on 07990 790 920 Email [email protected] Address: Torbay Business Centre, Lymington Rd, Torquay TQ1 4BD Open: 6pm-midnight, Monday-Friday (including bank holidays) 12pm-midnight, Saturday-Sunday Call The Mooring on 07483 991 848 Email [email protected] Calls will be answered by staff during Mooring opening hours. You may call and leave a message at any other time of day, and these will be picked up and responded to as soon as possible during opening hours. Emails are monitored during Mooring opening hours. What can you expect from us: The Mooring offers three welcoming, safe, comfortable, non-judgmental and non-clinical environments, sometimes known as 'crisis cafes'. At The Mooring, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation. There is no need to be referred by your GP or Care Coordinator. You can come just for a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them. If you don't feel comfortable attending face-to-face, we can also offer support via video chat. We work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate mental health support available. People using The Mooring will also be supported by our 24/7 helpline, which offers access to emotional support and information even when The Mooring is closed. Who is this service for? Anyone aged 18 and over can come to The Mooring locations – you don’t need a formal referral or appointment. Please note: The Mooring is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999. Please also be mindful that if your behaviour is inappropriate and/or negatively impacting the safety and wellbeing of others using the service, you may be turned away.