Through support monies provided from Pfizer Pharmaceutical we created a development post in Wakefield which raised MHM's profile and created new opportunities to develop services, including the 'Back in Touch' employment support service. We moved our Central Office to Gateshead, and our charity continued to expand.

Our Gateshead Out of Hours opened in this year, offering drop in services in Heworth, Blaydon and Gateshead city centre. We also opened new services further afield, in London (the Hillingdon Employment Service) and a support service in Birmingham which focused on helping people to gain skills in gardening, catering and administration to help them find employment.  


As MHM grew, our central office required a yet larger base and we moved to our current location in Sunderland. We opened The Sanctuary Project in Gateshead, a service providing therapy and support to refugees living in the North East. (In the year 2004, MHM were awarded a 4 star status by the Home Office for this work).


In 2006 the Department of Health piloted a new scheme to increase the public’s access to high-quality psychological therapies on the NHS, known as IAPT (Improving Access to Psychological Therapies). MHM played a key role in the service’s pilot in Newham, and following the pilot’s success the scheme was rolled out nationally.   


In partnership with South Staffordshire & Shropshire NHS Foundation Trust (SSSFT), we opened our first non-pilot IAPT service in Liverpool.


Furthering our partnership with SSSFT, we opened a second IAPT service in Sefton. We also independently launched IAPT services in Derbyshire and Teesside.