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  • crisis-support
  1. Find help
  2. Crisis support

Crisis support

A mental health crisis often means that you no longer feel able to cope or be in control of your situation. It often involves a sudden or continued worsening of your symptoms. You may feel great emotional distress or anxiety, feel you can't cope with day-to-day life, think about suicide or self-harm, or experience hallucinations including hearing voices.

Our crisis services offer free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment. Our experienced staff teams are available to provide emotional, social and practical support if you are in crisis or feel you are heading toward a crisis situation.

We provide the following crisis services:
Aylestone Neighbourhood Mental Health Cafe

Aylestone Neighbourhood Mental Health Cafe

Our Aylestone Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 15th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Aylestone Baptist Church, Lutterworth Road, Leicester, LE2 8PE

Barnsley Support Hub

Barnsley Support Hub

The Barnsley Support Hub offers free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment. Read more

Published: 11th July, 2022

Updated: 28th November, 2023

Author: Carmel Smith

De Montfort Student Union Neighbourhood Mental Health Cafe

De Montfort Student Union Neighbourhood Mental Health Cafe

Our De Montfort Student Union Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 15th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: De Montfort Students’ Union, Mill Lane, Leicester, LE2 7DR

Earl Shilton Neighbourhood Mental Health Cafe

Earl Shilton Neighbourhood Mental Health Cafe

Our Earl Shilton Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 19th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Community House, Peggs Close, Earl Shilton, Leicester, LE9 7BP

East Berkshire Safe Haven

East Berkshire Safe Haven

The East Berkshire Safe Haven offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 9th November, 2021

Updated: 28th November, 2023

Author: Carmel Smith

Eyres Monsell Neighbourhood Mental Health Cafe

Eyres Monsell Neighbourhood Mental Health Cafe

Our Eyres Monsell Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 19th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Hillsborough Road, Glen Parva, Leicester, LE2 9PQ

Kent and Medway Safe Havens

Kent and Medway Safe Havens

Kent and Medway Safe Havens offer out-of-hours mental health support to anyone aged 16+ in the Kent area, from four locations in Canterbury, Medway, Thanet and Maidstone. Read more

Published: 17th April, 2020

Updated: 28th November, 2023

Author: Danielle Adams

Loughborough University Neighbourhood Mental Health Cafe

Loughborough University Neighbourhood Mental Health Cafe

Our Loughborough University Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 15th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Student Services, Bridgeman Building, Loughborough University, Epinal Way, Loughborough, LE11 3TU

North West Virtual Haven

North West Virtual Haven

The Virtual Safe Haven provides emotional support and practical information to service users who may be in crisis, or heading towards a crisis situation. Read more

Published: 8th March, 2021

Updated: 28th November, 2023

Author: Carmel Smith

Sheffield Support Hub

Sheffield Support Hub

The Sheffield Support Hub offers free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment. Read more

Published: 10th October, 2022

Updated: 14th November, 2023

Author: Carmel Smith

Location: 44 Bank Street, Sheffield, S1 2DS

Sunderland & South Tyneside Virtual Haven

Sunderland & South Tyneside Virtual Haven

The Sunderland & South Tyneside Virtual Safe Haven provides emotional support and practical information to service users who may be in crisis, or heading toward a crisis situation. Read more

Published: 16th May, 2022

Updated: 28th November, 2023

Author: Carmel Smith

The Moorings @ Devon

The Moorings @ Devon

The Moorings @ Devon offer mental health support to anyone aged 18+ in the Devon area, from three locations in Exeter, Torquay and Barnstaple. Read more

Published: 25th March, 2019

Updated: 28th November, 2023

Author: Nicola Todhunter

Thurnby Lodge  Neighbourhood Mental Health Cafe

Thurnby Lodge Neighbourhood Mental Health Cafe

Our Thurnby Lodge Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 19th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Thurncourt Road, Leicester,, LE5 2NG

University of Leicester Neighbourhood Mental Health Cafe

University of Leicester Neighbourhood Mental Health Cafe

Our University of Leicester Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 14th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Leicester Students union, Percy Gee Building, Leicester, LE1 7RH

West End Neighbourhood Mental Health Cafe

West End Neighbourhood Mental Health Cafe

Our West End Neighbourhood Mental Health Cafe offers out-of-hours mental health support to anyone aged 18 and over. Read more

Published: 15th June, 2023

Updated: 27th November, 2023

Author: Miles Burleigh

Location: Robert Memorial Hall, 147 Narborough Road, Leicester, LE3 0PD

York Safe Haven

York Safe Haven

The Safe Haven offers out-of-hours mental health support to anyone aged 16+ in the York and Selby area. Read more

Published: 8th June, 2018

Updated: 28th November, 2023

Author: Nicola Todhunter

Location: 30 Clarence Street, York, YO31 7DE

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    Kent and Medway Safe Havens offer out-of-hours mental health support to anyone aged 16+ in the Kent area, from four locations in Canterbury, Medway, Thanet and Maidstone.

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Registered office

Mental Health Matters, Ground Floor West, Avalon House, St. Catherine’s Court, Sunderland Enterprise Park, Sunderland, Tyne & Wear SR5 3XJ

All General Enquiries:
Tel: 0191 516 3500 (9am-5pm, Monday-Friday)
Email: [email protected]

Press/Media Enquiries:

Email: [email protected]

For service contact details please visit 'Our services'

The names ‘MHM’, ‘MHM Mental Health Matters’, ‘MHM Community Matters’, ‘MHM Support Matters’ and ‘MHM Talking Matters’ and our distinctive logotypes are registered trademarks of MHM - a company limited by guarantee, registered in England no. 01786914. Registered charity no. 514829.

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